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Terms & Conditions

This site is owned and operated by Inner Space Studio. Registered in Singapore at 3 Coleman Street #03-40 Peninsula Shopping Centre Singapore 179804 as UEN number 53422271D. These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by Inner Space Studio on the site and in our studio. Our Terms and Conditions are incorporated into the Registration Form and any Membership is subject to these Terms and Conditions as amended from time to time.

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The Inner Space Studio reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studios and/or the conduct of Members. Any such changes will be published on the Website and, until revoked, are binding on Members.

 

Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site or in a studio will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.

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Terms & Conditions

Classes are always subject to availability but at Inner Space Studio we will always do our best to accommodate you in your chosen class. 

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All classes must be prepaid and all clients must adhere/agree to our 12hr notice policy which include any cancelling and/or rescheduling. So if you’re booked into a class, but miss it or cancel with less than 2 hours’ notice, you will be charged for it. Any last minute cancellation is treated as "No Show". Such fee will be based on the current drop-in rate or subject to our management final decision.

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Out of consideration for our teacher(s) and other members, and also for your own safety (the warm-up is an important aspect of each class) please be aware that if you are more than 5 minutes late for a class, you may not be able to proceed with your session, hence, we reserve the rights to disallow entrance for any session(s) due to any punctuality not being met.​

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Bookings are made directly from www.innerspacestudio.sg. Price payment varies. Should you require any assistance in any of our promotion/subscriptions, please feel free to WhatsApp to +65 9877 7750.. 

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HEALTH DECLARATION FORM

It is Compulsory for all members (including other booking platform), to complete our Health Declaration E-Form reflected on the drop-down page from www.innerspacestudio.sg.
 

Compulsory: All students/attendees from Inner Space Studio including teachers, and other booking platform members are required to complete our E-form from https://www.innerspacestudio.sg/health-declaration. All attendees must indicate their current bodily issues, especially if any recent injury including recent childbirth/health concern Any person with serious diabetes/high blood pressure/cardiac irregularities should get clearance from their doctor. If there is still any other further concern, member should consult own doctor. Members must notify our ISS teacher of any circumstances affecting their health, which may be exacerbated through continued use of our studio. All individual/personal informations given will be treated as strictly confidential and shall be kept as private and as in compliance with the PDPA/PDPC standard guidelines. All input informations shall remain only in our Inner Space Studio record.

 

Compulsory: Waiver Liability Form must be completed for Wall Rope Yoga to be completed, before commencement of the practise session.

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Important Liability Statement

The information available on or through this Site, and the Services supplied via or in connection with this Site or at the Inner Space Studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

In consideration of Inner Space Studio accepting a person as a Member, the Member agrees that:

Neither Inner Space Studio, nor its partners, instructors and employees are responsible for any injuries suffered by the member caused whole or in part by the Member’s failure to faithfully follow the instructions of the instructor or by any physical impairment of mine not fully disclosed to the Studios in writing.

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It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you. Neither Inner Space Studio, nor its partners, instructors and employees are responsible for loss or damage to a Member’s personal belongings.

 

Inner Space Studio reserves the right to change the class schedule, including cancellation of individual classes and change of instructor(s), should there be of any last minute decision due to certain unforseen circumstances. 

As member(s0 or attendees to practise with Inner Space Studio, your legal representatives and your heirs release waive, discharge and covenant, not to sue Inner Space Studio and its instructors for any injury or death caused by their negligence or other acts.

 

Personal Belongings, Proper Attire Etiquette & Safety

For security reasons Members are advised to place all their valuables in a safe place including using the shelves in the studios.

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Members are requested to wear clothing that preserves their dignity throughout the full range of movement that constitutes a Yoga Class. Underpants, thongs underneath tights, swimming costumes are not considered appropriate.
Inner Space Studio is a shoe free zone. All outdoor footwear is to be removed as soon as possible and not worn from reception onwards. And for safety/hygiene reasons and because all Members are barefoot – No crockery, glass or anything breakable is permitted in any part of the Studios.

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No food/beverages like bubble tea or soft drinks are allowed to be consumed within the yoga studio.

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Members can have options to use/bring their yoga mat, props like blocks or strap or any suitable towel to lay on top of our provide yoga mat. if using our mat/props, please wipe down thoroughly after each use.

 

In the event of a fire, Members are asked to make their way to the nearest available exit.

 

WARRANTIES

Inner Space Studio warrants that sold Products/Services will be supplied with reasonable skill and care.

 

Statutory Rights and Refunds and Cancellation


Courses are sold in blocks of 1 or more or such other combinations as Inner Space Studio may introduce from time to time. The Client Shall not transfer sessions to any other person or permit them to be used by anyone other than the Client. Any assignment, transfer or disposal of courses is at the sole discretion of the Master Trainer and may only be permitted in exceptional circumstances. Class fees are non refundable.

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Class fees may be increased by Inner Space Studio at any time. The Proprietor shall give the Clients 14 days notice prior to any such increases.

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Allowing access to special classes and/or higher levels for class packs and/or memberships is at the discretion of the studio and may be amended from time to time to ensure a sustainable business. 

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Details of class times at the Studio may vary from time to time. Classes will be published by the Studio and will be available at the Studio or on our Website(s). Booking/Cancellation of a class, is subjected to changes based upon Inner Space Studio discretion. Any booked sessions must be cancelled within 24 hours, in person or online. In any other case, the session will be charged and deducted from the remainder of the Client’s course.

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When you are purchasing a class you are paying for a class and not an instructor. Instructors are subject to change without notice.
The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Products or Services may only be credited to the credit or debit card originally used to make the purchase. An administration fee of $20.00 is applicable.

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All Class Packs, except the single class, expire within 1 months of purchase if not used. The Single Class, if not used, expires 30 days from the date of purchase.

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Fees paid for memberships, class packs, individual classes and trial classes is non-refundable and is solely at the discretion of the management. 

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Special Offer Memberships, such as the Christmas Special start from the date of purchase.

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Suspension Policy

All member(s) are only allowed to suspend membership of not more than 3 times, for all annual subscription period. Minimum suspension period is one month. There is a one-time suspension fee applicable if suspension(s) are for personal reason(s) only, as stated below:-

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a) If a member is on a committed monthly auto-pay, you may suspend your class pack membership agreement for up to 1 month only. This is only strictly applicable for pregnancy or any other medical conditions like recent injury, post-surgery or serious immobility issues, and not for any other reasons. Supporting documents from the approved medical practitioners must be provided via email for our verification, especially for any prolonged illness or injury.  

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b) A one-time fee of $35.00 is applicable, for non-pregnant or non-medical suspensions. The duration of the suspension cannot exceed 60 days within the 12 months subscription period.This suspension fee may be subjected to increase in accordance to Inner Space Studio discretion. Existing sessions will be auto-transfer upon reactivation.These brought forward sessions, have to be fully redeemed before the next auto-payment begin, or else will be forfeited.

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c) If a member is on our monthly auto-pay scheme, the package expiry date(s) will be extended based on the dates(s) being suspended. Members must give at least 1 week notice (only via email to innerspacestudiosg@gmail.com), for any suspension request(s) prior to the next auto-pay billing.

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d) No backdated suspension is allowed. Suspension fee is not reusable, returnable, refundable or transferable.

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e) Inner Space Studio reserves the rights to suspend/terminate should the student(s) or member(s) be encountered with such conduct(s):-

i)   Misconduct, Unreasonable or Rude Behaviour

ii)  Disrespectfulness toward a fellow yogi(s) or teacher(s)

iii) Constant Lateness or No-Show 

iv) Causing instant grievance to fellow yogi(s) or teachers(s), by giving verbal or mental abuse

v) without notice or with immediate effect, if the member has found violating any of the above including lewd acts within the compound/changing room or causing any compromising actions

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Exception Cases - Roll Over Sessions

i) Inner Space Studio reserves all rights to decide if remaining classes can  be considered as roll over sessions. And roll over sessions will be strictly valid within the stipulated month.

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ii) If roll over session(s) not fully utilised by the 1st month, the remaining session(s) will then be treated as forfeited/nullified. The validity of rolled over classes will be in line with the stated validity of your next Auto-Pay deduce. You cannot rollover a rolled over class.

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iii) ISS member(s) will only be allowed to roll over the session(s) due to these following reasons /due to unforseen circumstances:-

- Covid19+

- Serious illnesses, sudden unwell, unpredicted Injury or major surgery

- Early Stage of Pregnancy/Geriatric Pregnancy 

- Work Commitment/Business Travel

- Loss/Bereavement of Next-of-Kin (near end of billing cycle date)

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iv) Roll over of classes will be subjected to approval as per in line with all Terms & Condition policies within Inner Space Studio discretion. The roll over sessions have to be fully redeemed within the next billing cycle and if not finished, session(s) will be forfeited.

  

Termination Policy

a) Our Inner Space Studio reserves the rights to terminate if any of the member(s) are found breaching any of our general Terms/Conditions, stated rules in our Suspension Policy and Regulations. The Member(s) has to pay the full membership nor shall be granted of any refund at all.

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b) For any sudden serious injury(s), surgery(s), permanent disability or sudden death. With the official certification from an approved and certified medical physician/clinics/hospitals. Members can terminate themselves or a legal signee can terminate on behalf but with strictly given notice of 30 days, prior to the auto-pay billing date.

 

c) If a student/member wishes to terminate due to work commitment/family issues/prolonged illness/long recovery, please write-in 30 days before the next billing cycle via email to innerspacestudiosg@gmail.com

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d) Any sudden early termination without any above stated reason(s), before the expiry of the contracted month/year, will be subjected to a penalty fee of $38.00 and liable to pay the remaining months or subject to the whole 12-months contract for any unreasonable behaviours.

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DEFINITIONS

In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by Inner Space Studio through or via the Site or our studios and all services offered as part of any course or workshop. Any electronic information supplied to you by Inner Space Studio will constitute part of “Service” not a Product and cancellation rights will apply accordingly. “Products” means any products offered for sale on the Site or in a Inner Space Studio studio. “Site” means the web site at the URL www.innerspacestudio.sg or replacement site(s) from time to time. Use of this Site Generally “Inner Space Studio” is the trading name of Inner Space Studio As such all reference to Inner Space Studio includes Inner Space Studio.

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Site Usage and Intellectual Property Rights

You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose.

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The intellectual property rights in all contents of the Site and supplied as part of the Products or Services, and in the Inner Space Studio trade marks and logos (“Materials”) are owned by Inner Space Studio. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. 

 

You must not use the Inner Space Studio brand, logos or marks without written licence. You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of Inner Space Studio.

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Inner Space Studio accepts no obligation to monitor the use of the Site. However, Inner Space Studio reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. Inner Space Studio will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site as we may change the site from time to time.

 

LIABILITY

You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Inner Space Studio does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result.

 

The Site may include links to external sites and co-branded pages. Inner Space Studio has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, Inner Space Studio is not responsible for the content of these site and pages or for anything provided by them.

 

Subject to the important liability statement, Inner Space Studio is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

 

USE OF FACILITIES

Classes start promptly at the advertised times. Late comers of more than 5 minutes, will not be able to enter into premise or start a class. A session will be nullified or treated as "No-Show"/"Late Cancellation", thus session(s) will be forfeited. Members need to arrive at the Studios with enough time to change and enter the yoga studio before the class starts. 

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Members are entitled to use the Studio's changing facility but to be discreet as not to discard any used sanitary or unhygienic used tissues. 

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The yoga studio is a SILENT space. Many members use the time before or after class for meditation. Mobile phones to keep under "Silent" or vibration mode. Therefore, all mobile phones to be kept away in personal bags or locker area. Members are encouraged to meet up and chat in the nearby malls and cafes before and after class.

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Lockers are available to Members while they are attending class and are emptied every night. Any items left in the lockers at the end of the day are placed in lost property.

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Bicycles are to be left at street level and are not permitted on any part of the premises.

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All lost and left property is disposed within 7 days with the exception of towels, disposable water bottles which are disposed of on a daily basis.

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Contract Information

No contract will exist in relation to the Services or Products until we have confirmed to you by email the particulars of your order, the value of your order and the Products or Services (as applicable) you have purchased.

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Pricing

Information displayed on the Site or in our studio as pricing and availability is subject to change by Inner Space Studio without notice.

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ONLINE RESERVATIONS

Class size is limited and Inner Space Studio operates a “first come first served” booking policy. However, for the busy evening classes the Studios offer online reservations for Members who hold current class packs.

A reservation holds a space in a class until 10 minutes before the start of class. All unallocated spaces are returned to “first come first served” spaces for that class. A reservation can only be claimed by attending at reception and advising the receptionist you are present. Any Member(s) arriving with less than 10 minutes before the start of class is not guaranteed a space in that class. Any Member(s) who regularly books online and fails to show up for class without cancelling will be blocked from booking online.

 

General

Inner Space Studio may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

 

These terms and conditions shall be governed and interpreted in accordance with Singapore law, and you consent to the non-exclusive jurisdiction of the Singapore courts.

 

Enquiries or Feedbacks

If you have any enquiries/feedbacks, please email innerspacestudiosg@gmail.com. For more information on Terms and Conditions, email innerspacestudiosg@gmail.com or call 9877 7750.

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